Location Frustration

[kg5ie]

Every app I have that wants to use my "location" thinks I am in OK. I am in TX. Two different MS Surface technicians I chatted with could not fix the issue. My location services is turned on... they went through all my settings, etc. but no joy. Anyone else having this issue?

Surface RT

Thanks,
Bill

 

[trippma]

It's most likely due to your ISP. You are probably routed on their internal network from TX to a hub in OK before reaching the internet. As the Surfaces don't have GPS your location is determined by your IP address which would be OK if my assumptions are correct.

I'm the Houston area but show as if I'm in Dallas because of my ISP's infrastructure.

Hope this helps.

 

[jnjroach]

Yep, I'm in Seattle on Comcast and often it thinks I'm in Portland, OR, occasionally Sacramento, CA and have seen San Francisco, San Diego and once Salt Lake City....

 

[Telstar1948]

My, you boys get around!

 

[CrippsCorner]

Not just a Surface problem, my iPhone thinks I'm miles away when I search for the weather using location services at my girlfriend's house.

 

[jnjroach]

It's common on Wired or WiFi, it all depends on the ISP's routing, Cell uses triangulation so it tends to be more accurate.

 

[gwinegarden]

Mine, thankfully, is very accurate, although it thinks I'm in the house next door ;-)

 

[CrippsCorner]

Stop stealing their Wi-Fi!

 

[bluegrass]

Mine, thankfully, is very accurate, although it thinks I'm in the house next door ;-)

Without GPS how could it be as accurate as locating you to the house next door?

 

[jnjroach]

The neighborhood Point of Present is probably located at his neighbor's house.

 

[ctitanic]

This is something that used to work perfectly in the Surface RT. Now my location is about 3 miles from the actual.

 

[ctitanic]

I just posted at Surface support forum because I don't think this has been reported yet

Location Bug - Microsoft Community