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Locked Out of Surface Pro

JaneQ

New Member
I am completely locked up. I can't swipe, use the keyboard or even shut it off. I don't know how it happened or what to do to get back in. Please HELP!!!!!
 

Nuspieds

Active Member
Okay, but "by a bit" I don't mean one second or two. You have to hold the power button down several seconds. Certainly by 10 seconds it should power off.
 

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