Editor in Chief
As excited as we are about all the solid growth and advancement of the Surface tablets from Microsoft, sometimes we just have to report the bad with the good too. Today we read a report about an issue with the Surface Pro. Apparently, some of them are experiencing Wake from Sleep problems due to specific power settings. Luckily, there is a fix for it and we are sharing it along with the bad news. Here's the full gist of it below,
For those of you who own a Microsoft Surface Pro, another issue has been going around regarding the device not being able to wake up after it enters sleep mode. Fortunately, the fix is pretty easy and involves making a minor adjustment to your power settings.
"The problem is simple: let the device go into sleep/standby. It won't wake up. I can feel a vibrate when I push the Windows button, but that's it. I'm forced to do a hard reboot by holding the power button down for 10 sec to regain access to my machine," a Surface owner stated on the official Microsoft support forums.
So how do you fix this issue? Simple! Head over to the Device Manager and expand Network Adapters. Double click on Marvell Avastar 350N and select the Power Management tab. Checkmark "Allow the computer to turn off this device to save power." And there you go, the device will no longer refuse to wake up after entering sleep mode.
As you can see, it isn't too much of a problem and is easily fixed, but we felt it was worth sharing for any of our users who might be experiencing it and getting frustrated. Hopefully, Microsoft will have an official fix for it sometime soon.
Source: Microsoft Surface Pro refusing to wake up from sleep mode due to power setting | WinBeta