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New Surface Book owner , not too sure what to think yet


New Member
Hi there folks!
I'm Dale, a seasoned vet in the puter and electrical areas who just popped a bunch of money on the counter for a Surface Book I5 with the Nvidia GPU. I am very impressed with the concept of what we have here, a great laptop.. a great tablet. One Note that can help with my Algebra homework hahaa. It really is a great machine but I have a major problem with the fit and finish here. Mine (and apparently a lot of folks) has a warped/bulging area on the backside of the display that really looks poorly made in certain lighting. I'm a little lost on what to do as my book is only a month old and its been like this since day 1. I shouldn't have to be looking at skins to hide this. Do any of you share this issue? What was the outcome on trying to return it for this reason? I know its merely cosmetic but at this price I think we bought into a supermodel here!
Regardless nice to meet all you folks and I hope to be able to become another valued member of what looks like a great online community!



Super Moderator
Staff member
I would be getting it exchanged pronto. It could simply be cosmetic, but I think it equally possible that it is due some major internal defect. For the amount the device costs, just make use of that warranty for some peace of mind.


New Member
Exchanged it last week, new one looks much better in regards to the lump/bulge below the Windows logo.