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New Surface pro 7 runs slow

Harm_1996

New Member
Hii,

Because of the Corona Virus I am study at home with Teams and some office documents. But when I share my screen and work on the documents my new Surface Pro 7 (8 GB i5) is running very slow. When I open my task manager i have some free space in procents.
Do you know how it is possible that it runs slow? My Surface is at netpower with best performance.

King regards,

Harm
 

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jnjroach

Administrator
Staff member
Hii,

Because of the Corona Virus I am study at home with Teams and some office documents. But when I share my screen and work on the documents my new Surface Pro 7 (8 GB i5) is running very slow. When I open my task manager i have some free space in procents.
Do you know how it is possible that it runs slow? My Surface is at netpower with best performance.

King regards,

Harm
It looks like you are using ~80% of your RAM, have you done the Firmware Updates? Also, your network saturation is sitting at 40% which is high, looks like Skype is using 1.5Mbps sustained. Other culprits could be A/V or security suites.
 
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