Problem connecting mail server with Outlook 2013

Talked the OP through deleting the Outlook profile in Control Panel / mail, then re-adding account to Outlook 2013.
Problem is solved.
 
Talked the OP through deleting the Outlook profile in Control Panel / mail, then re-adding account to Outlook 2013.
Problem is solved.
I recall you advising me to do that some time ago when my Outlook didn't work and it fixed it for me too.
 
It seems to me Outlook should give more functionality to help users manage their profiles.
 
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