Surface Pro 3/ W10 Pro, AU
I've had a Samsung monitor as an external monitor (via HDMI cable) for a bit over a year now, moving videos over to the larger screen with no problems.
Today I noticed that when the HDMI cable is plugged in, most videos don't seem to want to play on either the Surface or external monitor. When I play a .wmv file, with the external monitor attached, the video slowly steps through each frame about once per second. When I detach the external monitor, the Surface plays the .wmv video normally.
YouTube videos won't play at all on either the Surface or the external monitor even if the external monitor is disconnected. [Playback ID: vHcbGmdfPrll9Nmk, for one error). Interesting (maybe) fact: When I move the cursor along the playback timeline/counter, the frames show up as if it were playing.
Flash-based videos on a different site no longer play even with the external monitor detached.
a .flv video played with the external monitor attached, on both Surface and external monitor, but with no sound; with the external monitor detached, the video played with sound normally.
.mp4 & .mov - with external monitor, sub-normal frame speed; normal with external monitor detached.
To me, it sounds like a HDMI cable issue... except why flash-based videos and YouTube won't play at all with the HDMI cable attached or not.
All this seems to have happened within the past couple of days.
Allen
I've had a Samsung monitor as an external monitor (via HDMI cable) for a bit over a year now, moving videos over to the larger screen with no problems.
Today I noticed that when the HDMI cable is plugged in, most videos don't seem to want to play on either the Surface or external monitor. When I play a .wmv file, with the external monitor attached, the video slowly steps through each frame about once per second. When I detach the external monitor, the Surface plays the .wmv video normally.
YouTube videos won't play at all on either the Surface or the external monitor even if the external monitor is disconnected. [Playback ID: vHcbGmdfPrll9Nmk, for one error). Interesting (maybe) fact: When I move the cursor along the playback timeline/counter, the frames show up as if it were playing.
Flash-based videos on a different site no longer play even with the external monitor detached.
a .flv video played with the external monitor attached, on both Surface and external monitor, but with no sound; with the external monitor detached, the video played with sound normally.
.mp4 & .mov - with external monitor, sub-normal frame speed; normal with external monitor detached.
To me, it sounds like a HDMI cable issue... except why flash-based videos and YouTube won't play at all with the HDMI cable attached or not.
All this seems to have happened within the past couple of days.
Allen
