What's new

Stuck at "Surface" when rebooting [Post Windows 10 upgrade]


New Member

I recently upgraded to Windows 10 on my Surface Pro 3. I could not get my Cisco VPN to work afterward and ended up having to revert to Windows 8.1, uninstall the Cisco VPN client, upgrade to Windows 10 and then install the VPN client.

All seemed good to go but when I allow the Surface to go to sleep or when I reboot the Surface gets to "Surface" and stops. I have to take it out of the docking station/cradle and boot and then place it back into the docking station. My Surface is updated OS/Firmware as of this today.

This is consistent. Any ideas?




Super Moderator
Staff member
VPN and Antivirus are two of the most common sources of troubles with a *new* OS version. What Antivirus r u running? We already know VPN is suspect.