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Surface 2 Factory Reset issues

joga

Member
Hi,

i have an issue with my Surface 2.

A few days ago i tried to Reset my Surface 2 to the factory default. The S2 restarts and the installation starts. Unfortunately its not getting behind 1 %, even after 3 hours of waiting.
The only way to continue is to shut down the S2 and use the maintenance tool to restart the installation. That way the installation continues until it is at 97 %. A that point it crashes. Another restart will fix this issue too.

Anybody else is having the same issues?

joga

Sent from the SurfaceForums.net app for Windows 8
 

ctitanic

Well-Known Member
What you are telling is weird. But the fact is that I doubt that anyone will be doing a factory reset once a week.

Anyway, just in case, I would take it to MS store or call MS support and have it exchanged.
 
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