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Surface charger not working

Turtlerma

New Member
I have had my Surface 2 for a year and had occasional problems with the charger. These were always minor and were fixed in minutes. However, this time the charger will not work at all.

Details:
  • The light on the charger is on when connected, however it doesn't charge.
  • The top one of the small prong things in the charger slot on the Surface is deeper than the others (is that normal?)
  • I have done the uninstall and update method and it has not worked
  • It's been starting to work for a split second every now and again
Any suggestions?
 
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