Hello,
Last nigh i wanted to restore my Surface pro 2(make a clean install and remove all files). But unfortunately it failed..
And now everytime it try to start the surface logo comes up but then the screen goes black and stays that way untill i turn it off.
Info: Windows 10 was installed when i tried to do the reset. Original when i bought it was winows 8.1.
I have tried the following.
1. Holding down the powerbutton and volume button for 30sek.
No change
2. swiping on the corver of the screen to se if i can get any settings.
It did nothing
3. I held down the volume up button and klick on power. This got me to a settings software where i could shose different options(like, restore, troubleshoot, and many more)
I tries all the different options. I even tried to use a USB media recovery(win 8.1) but it just reboots and no install starts.
4. I tried to how volume down + power. Got to a blacks creen where i go the following option.
Did nothing except the screen turned red when i disabled the "secure boot control"
I feel that i have tried everyting that i foud info about.
I really would appreciate help if you think you have any good tips.
Thank you
Last nigh i wanted to restore my Surface pro 2(make a clean install and remove all files). But unfortunately it failed..
And now everytime it try to start the surface logo comes up but then the screen goes black and stays that way untill i turn it off.Info: Windows 10 was installed when i tried to do the reset. Original when i bought it was winows 8.1.
I have tried the following.
1. Holding down the powerbutton and volume button for 30sek.
No change
2. swiping on the corver of the screen to se if i can get any settings.
It did nothing
3. I held down the volume up button and klick on power. This got me to a settings software where i could shose different options(like, restore, troubleshoot, and many more)
I tries all the different options. I even tried to use a USB media recovery(win 8.1) but it just reboots and no install starts.
4. I tried to how volume down + power. Got to a blacks creen where i go the following option.
- Trusted Platform Module (TPM)
- Secure Boot Control
- Delete All Secure Boot keys
- Install Default Secure Boot Keys
Did nothing except the screen turned red when i disabled the "secure boot control"
I feel that i have tried everyting that i foud info about.
I really would appreciate help if you think you have any good tips.
Thank you
