Hi
I have recently acquired a surface pro 2 from my mum which hasn't been used that much. It has worked fine for a few months and then one day would not turn on. This was the case for a few weeks and then one day it managed to turn itself on,
Since then thought it does not load correctly and instead opens up a black screen with the following options:
I have the following choices:
- Trusted Platform Module (enabled)
- Secure Boot Control(enabled)
- Install default secure boot keys
- delete all secure boot keys
- exit setup
If I select exit setup then the surface continues to load the windows screen and is then working.
Any ideas?
Thanks in advance
Olivia
I have recently acquired a surface pro 2 from my mum which hasn't been used that much. It has worked fine for a few months and then one day would not turn on. This was the case for a few weeks and then one day it managed to turn itself on,
Since then thought it does not load correctly and instead opens up a black screen with the following options:
I have the following choices:
- Trusted Platform Module (enabled)
- Secure Boot Control(enabled)
- Install default secure boot keys
- delete all secure boot keys
- exit setup
If I select exit setup then the surface continues to load the windows screen and is then working.
Any ideas?
Thanks in advance
Olivia