Bought my 12.3" Surface Pro 4 256GB Multi-Touch Tablet less than a year ago. Used face recognition (Microsoft Hello?) out of the box. Totally forgot to set a PIN or password or recovery USB. Now the face recognition doesn't work and I am stuck. Camera doesn't turn on.
Tried to reset the password with my gmail account, no luck. I could see it connect to WiFi but password reset was not propagated. Searched the forums but none of them offered a solution. What are my options? How do I reset it to factory defaults so that I can start using it again?
Can anyone help?