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Surface Pro 8 slow startup


New Member
Surface Pro 8, Windows 11 Home.

Recently the startup process has intermittently become very slow (several minutes). Most of the time (but not always), during startup (from full shutdown), the Windows logo is displayed alone for 90 seconds, then a circular progress indicator is displayed below the Windows logo. See photo. When it completes a full circle (60+ seconds), the system starts. Once started, everything seems to run OK, general operation is not slow.

Note this circle is larger (and persists longer) than the circle indicator that often appears during startup.

What is going on and how can I fix this?



New Member
Same issue here. Anyone have any thoughts or solutions? Nothing egregious on startup, as far as I can tell.

El Chorizo

Staff member
Take a look at the boot log. See if you have a file named ntbtlog.txt in your C:\Windows folder and post it up here.


New Member
Hello everyone... Just signed up.

Sounds like you might have a failing SSD. You might want to test your hardware - you can do this with the Surface Diagnostic Toolkit?

You can download it for free from the Microsoft Store.