What's new

Surface pro doesn't start

Wim B

New Member
Hello

I have here a Surface Pro 5 witch screen is broken
i' ve replaced a new screen , but the surface won't start up
it loads its battery though

issue : when I demounted the old screen the surface was still running
I couldn't turn it off because of the broken screen

Can this have created the startup problem ?
Any one has experience with this

many thanks

greets
Wim
 

sharpuser

Super Moderator
Staff member
It sounds like the repair has caused this problem.
It is possible that your Surface Pro 5 is running, but only the screen is not working. This could be tested with an external monitor.
 

Turbo4AWD

Active Member
Hello

I have here a Surface Pro 5 witch screen is broken
i' ve replaced a new screen , but the surface won't start up
it loads its battery though

issue : when I demounted the old screen the surface was still running
I couldn't turn it off because of the broken screen

Can this have created the startup problem ?
Any one has experience with this

many thanks

greets
Wim

I agree with sharpuser. I would suggest trying to connect to an external monitor to find out what is going on. Then you can take proper steps to resolving the issue.
 
Search tags for this page

surface turned off will not turn on

Members online

No members online now.
Top