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Surface Pro login problem

Peter Heisey

New Member
I am having an issue with a Surface Pro 2 that is on our domain and I can't log in. I get an error message "The trust relationship between this workstation and the primary domain failed"

*All local accounts are disabled* so I cannot login and remove and re-join the domain which seems to be the easiest fix.

Tried booting to a Linux disk to re-activate the local administrator account but it won't boot.

I have also tried resetting the computer account in AD with no luck.

Any suggestions?


Staff member
It sounds like a Time Sync issue.... if you boot into safe mode can you access the Admin Account?