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Surface Pro LTE no longer connecting to LTE


New Member
Hi everyone,

I booted up my Surface Pro LTE 2017 after a while and have discovered that I can no longer connect to the LTE network. I use T-mobile and I can see the network (it shows disconnected) and then when I say connect, it goes into 'connecting' and hangs. I found the following thread online:


Has anyone else experienced this problem and how have you handled it? I tried resetting my surface, and putting in the card after the reset, hoping that any patches have been applied, but it still does not work. I cannot imagine that MS has not received complaints from people, considering this is the only reason folks have this device to begin with..


Active Member
Did you also apply the patch that is presented in the thread you link to?
What I did find was, that in another European country, I cannot connect using my Dutch SIM.