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surface pro microphone issue!.. please help

eL777

New Member
Lowering the Microphone level to around 50% should help too.

Lower it too much and I'll have to scream at it for someone to hear me though :p I feel bad that I sent in to Microsoft to get a replacement though if this static is considered normal...
 

eL777

New Member
Well guys here is an update to anyone who might be experiencing the same thing. I did an advanced exchange with microsoft so they sent me a replacement and once I receive it then I send back my defective unit. Good news is that my microphone was indeed borked and the new surface microphone does not have any static issue that I have experienced so far. I have to give props to microsoft customer support because they were really helpful and really fast sending the replacement. Also, I didn't have to talk to a robot who just reads scripted sentences, they acted like real people wanting to help. Anyway, just thought I would give an update and say thanks to microsoft for such an awesome product and awesome support.

-eL
 

Sin

New Member
Always reassuring to hear someone have a positive experience with customer support.
 

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