It's interesting to me that MS told you they no longer do advanced replacement on the 26th. I set up my advanced replacement on the 22nd and the rep told me I'd probably have it in a couple of days. It's been a week and the order still says processing. When I've called them, they claim supplies are low and they don't know when I'll receive a replacement. I guess the bright side is they didn't promise you an advance replacement and then fail to deliver like they did me.