None of my Surfaces have had issues outside of some software/driver issues. I've owned:Apple is also crap at handling user problems (the macbook graphics card lawsuit being a great example)
but it's much more rare to see apple screw up. Windows machines sell because they're cheap. Apple machines sell (at outrageous prices) because they're not pieces of s**t.
Also if my rImac or rMBP break I can just send it back to apple with applecare and get a new fixed device. I could exchange my surface 5 times and I'd still have problems because I think every surface is plagued with some of these hilariously trivial issues.
think about it this way: we're on the 4th iteration of the surface and Microsoft still has no idea what the hell they're doing in terms of power management software. Also, my netbook from 2007 has more reliable wifi. And for that, I think we deserve an apology.
3x Surface RT
3x Surface 2
3x Surface Pro 2
3x Surface Pro 3
1x Surface Pro 4
The driver issues with SkyLake are frustrating, but they have been in market 3 months and for the SP4 nearly all issues have been fixed, The SB issues are more troublesome due to trying to implement Dual GPUs again.