As a former Apple-only person, I'm switching to Surface...so appreciate any help. Things seem to be working except for Outlook - which I was looking forward to using. Love Outlook for Iphone. "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." Can't get to settings, etc. Very frustrating. Had trouble getting Microsoft support this morning. Any help appreciated. If it were an Ipad app, I'd easy "x" it out and re-download. Not sure how to do that on Surface.