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What Does Factory Reset Actually Do?


New Member
Does factory reset also wipe out any installed updates? There are reports over on WPCentral that a factory reset improves performance...There are also conflicting posts regarding just what factory reset does?


Actually Two Levels
Both set the Surface back to day one but one keeps your data ie: downloads, Docs, Music etc.
One of the things that is not retained on a reset is your Office RT update from "Preview" to full license. Not a big deal, but you do have to go back and re-download and reinstall the update. It's over 500MB, so it takes awhile.