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WiFi Printer Issue

jssapienza

New Member
I am new to this forum and am hoping sincerely that someone here can help me!

I have a Surface Pro 7 and am using Windows 11. Recently I have begun to experience printing to on WiFi to my printer, an Epson ET3750 Printer. I can print using a USB cable, and I can print using WiFi from another computer, also using Windows 11. The only change that I have made recently to my Surface is that I had to replace the keyboard/cover. I have a second printer, a Canon TS700 and I can print using WiFi from the Surface to that printer.

When I try to print, Word shows that the printer is ready, but the document fails to print and I get an error message. I have tried to print using Word, Excel and FIrefox.

Any ideas?

Thanks
 
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