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Windows 10 SP3 pen shutting off


New Member
My pen keeps shutting down constantly for a couple seconds to a minute, I replaced the pen, the battery, I remove and reinstall the battery when it shuts down and still nothing, reinstalled the drivers and still fails. Anybody know how to fix the issue?


Well-Known Member
Welcome to the forum

By shutting down are you saying it disconnects? Try unpairing it, restart your Surface and pair it again.


New Member
The "eraser" button works but the pen stops writting, so bluetooth pairing still remains but the actual pen stops working completely.
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