Have some issues with the latest firmware updates failing through windows update so did a complete reset. On reset and initial bootup all devices in the device manager are recognized and working. Current firmware is 2 versions old (Oct 2014). When windows update detects the firmware update , it downloads it and restarts system, at startup "Please wait while we install a system update" is displayed for a fraction of a second and it skips over the message almost instantly and boots into windows. Windows shows that the device "Touch Firmware" now has an exclamation point beside it saying the machine needs to be restarted for it to work. When its restarted. there is no change and it still does not work. Looking back at the firmware version it remains the old Oct 2014 version and the windows update status for the new version shows "Failed". Doing a reset again reverts it to showing all of the devices working correctly. Don't know whats going on for this to be happening with a clean reset.. I even selected it to run on its own so no other updates would possibly interfere. Does anyone know whats going on here or possibly have a solution? I would love to find a way to try and apply this Firmware update manually instead of through windows update.