Has MS problems with Credit Cards?

Discussion in 'Microsoft Surface Pro 3' started by note3, Aug 27, 2014.

  1. note3

    note3 Member

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    Location:
    Bavaria
    My Device:
    SPro3
    I could not order a SP3 with my Credit Cards and the online store could not find a solution.
    I tested my cards (1 Visa, 1 MasterCard) in my bank and they are ok (got money with it).
    I live in Germany.
    Had anyone else such a problem?

    Who from MS can help?
     
  2. Liam2349

    Liam2349 Active Member

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    What exactly is the issue? Maybe your bank has put a fraud alert on your account? Or does the website just not accept your card details?
     
  3. note3

    note3 Member

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    I just got the information that Visa-London did this.
     
  4. wookiee2cu

    wookiee2cu Member

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    Ya, credit card companies can be funny like that some times. When I placed my pre-order for my i7 the next thing I did was to call my credit card company to tell them I was authorizing the charge and to put a note on my account. Only reason I was aware of this is because I went through it once with an iPhone pre-order. In a way it's nice they are looking out for you but if it costs you your spot in the pre-order que then it's not so nice.
     
  5. foghat

    foghat Member

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    I had issues on the MS site a little over a year ago.

    Needed to buy a new power supply for an xbox 360. The site would not take any of my credit cards - even though I could make purchases directly on the xbox with the same CC. I called them up and tried to place the order over the phone, still couldn't process card.

    I know for a fact it wasn't an issue with the card as I was/am a prolific online shopper.

    This said, more recently I have been able to order 2 sp3's and accessories via the ms store with no problem.
     

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