HELP! Cannot get to login screen

Discussion in 'Windows 10 Forum' started by adambravo, Aug 13, 2015.

  1. adambravo

    adambravo New Member

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    So, with my now upgraded Windows10 Surface3, I downloaded an app to change the login image (http://lifehacker.com/this-utility-can-change-your-windows-10-login-image-1721713560). Now, when I boot up, I get a series of flickering images--lavender screen, black screen, and lockscreen image. I frankly wouldn't even hard resetting the unit (I don't have any vital data stored there), but no idea how to do that. Trying not to panic...
     
  2. leeshor

    leeshor Well-Known Member

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    Windows 10 issue, move to that section.
     
  3. jnjroach

    jnjroach Administrator Staff Member

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    If you have a Keyboard Cover....you can use F8 and boot into Safe Mode to undue you changes...
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Bootable USB to get to recovery or I seem to recall there was a sequence of 3 boot failures to automatically enter recovery mode... press power to start boot, wait a couple seconds or so (might need Surface to display) then hold power button to interrupt boot. Repeat 3 times.
     
  5. adambravo

    adambravo New Member

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    Got to the automatic repair section. Tried System Restore (corrupted file), Refreshing, and Resetting (factory settings). The latter two proceeded until I got a blue screen, a frowny face, and "Your PC ran into a problem and needs to restart. We'll restart for you." The error appears to be 'INACCESSIBLE BOOT DEVICE".
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    Remove any SD cards or USB Drives... power completely off and see if the refresh works....
     

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