Problem with Charging

Discussion in 'Microsoft Surface Pro 3' started by lion, Aug 11, 2014.

  1. lion

    lion New Member

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    I auctuall went to best buy and tried there charger and it worked so I think it was my charger
     
  2. hmhoshino

    hmhoshino New Member

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    Double07; I thought my plug was universal, until I noticed it wasn't charging. That is when I discovered that it did matter which way it was plugged into mine. So I thought I would share what I discovered. If it continues to give me trouble I will definitely get a replacement.
    Henry
     
  3. Ruffles

    Ruffles Active Member

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    My wife's SP3 started doing this 2 days ago. I thought it was the charger so I ordered one on Amazon. My SP4 did it today. I bought a new charger at lunch from Best Buy ($79 WTF???) and it still doesn't work and the battery completely died. Called support and they are now doing Advanced Replacement for both tablets. I think an update has been pushed that broke something.
     

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