Settings App freezes up when About tab is selected

Discussion in 'Microsoft Surface Pro 3' started by LeeMc71, Dec 4, 2015.

  1. LeeMc71

    LeeMc71 New Member

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    My Device:
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    I have had an ongoing bug with Windows 10 Settings App on my SP3. Most of the time (but not always) the Settings app freezes up (locks up the App) when I navigate to >System>About (click the mouse on About). I can close the app window, but when I do so the settings menu item on the Startup Menu no longer works (i.e. I click Settings and the app does not launch). Note that when I restart the PC or shut down, the settings app will now launch, but the problem with About tab freezing up will recur most of the time. Perhaps 20% of the time the About PC information will appear normally.

    My current build is Windows 10 Pro 10586.17. I reset the PC yesterday, so this is a fresh Windows 10 build, but the problem persists.

    Anyone experience this problem and/or have advice to fix?
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    I never noticed this until the recent "Fall" update... but it happened every time so I don't go there anymore ;)
     
  3. LeeMc71

    LeeMc71 New Member

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    Glad to hear I'm not the only SP3 owner with this bug. I have two other laptops running Windows 10, ASUS and Sony Vaio, and neither has this problem.
     
  4. awekcun609

    awekcun609 Member

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    Happen to me too
     
  5. majorgearhead

    majorgearhead Member

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    Count me in as well. This has happened in every version of Windows 10 since its release. I find if I have been using the SP3 for a longer period and go in there that this is when this is more likely to happen. Right after boot up I can get in there. Not a big deal but more of an attention to detail kind of thing.
     

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