SP3 Connected to Wifi but internet probs

Discussion in 'Microsoft Surface Help' started by lordtopcat, Jul 8, 2015.

  1. lordtopcat

    lordtopcat New Member

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    My Device:
    SPro3
    Hi Guys,

    My Surface Pro 3 connects to my WiFi fine and remains connected. However after about 10 minutes, I'm no longer able to access the internet. Nothing on Edge will load, and apps won't update from the internet however I'm still connected to my network as I see all my network shares.

    A reboot fixes the issue for about 10 minutes then same thing happens. HOWEVER apps that I had open during that time continue to update. For example, I'm in an online game right now on the device and that's communicating fine and updating - however I've just tried to go to a web site and Edge won't connect.

    All my drivers etc are up to date.

    It's running Win 10 preview, however same thing was happening on Win 8.1 earlier.

    Cheers
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Dear Lord, please remove the wireless adapter in device manager and let it reinstall the driver for a wireless miracle. :)
     
  3. lordtopcat

    lordtopcat New Member

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    My Device:
    SPro3
    Now my WiFi doesn't work at all
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Hmm, did you remove the driver software? if so you can download it from here
    https://www.microsoft.com/en-us/download/details.aspx?id=38826

    Either way you may want to download it anyway and try installing the adapter driver.

    Is there an unknown device in device manager or is the Wireless Adapter completely missing?

    Otherwise you may have a broken adapter.
     

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