SP4 Pen button does not open OneNote

Discussion in 'Microsoft Surface Pro 4' started by WAR, Mar 17, 2016.

  1. WAR

    WAR Member

    Joined:
    May 13, 2014
    Messages:
    47
    Likes Received:
    3
    Trophy Points:
    8
    Inking and erasing works fine. Any suggestions? Thanks!
     
  2. hughlle

    hughlle Super Moderator Staff Member

    Joined:
    Jul 7, 2014
    Messages:
    2,691
    Likes Received:
    422
    Trophy Points:
    83
    Go to bluetooth in the settings page, and pair the pen.
     
  3. WAR

    WAR Member

    Joined:
    May 13, 2014
    Messages:
    47
    Likes Received:
    3
    Trophy Points:
    8
    Even after changing the battery, my Surface wouldn't recognize the pen. I tried it with another SP4 from here in the office and it worked like a charm. Guess I've got to exchange the original pen for a new one.
     
  4. KBoss

    KBoss New Member

    Joined:
    Mar 20, 2016
    Messages:
    14
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    Surface Book
    just call up surface support and they'll send you a new pen
     
  5. alexd88

    alexd88 Member

    Joined:
    Nov 11, 2015
    Messages:
    60
    Likes Received:
    3
    Trophy Points:
    8
    My Device:
    SPro4
    go into device manager and activate the bluethoot
     
  6. hughlle

    hughlle Super Moderator Staff Member

    Joined:
    Jul 7, 2014
    Messages:
    2,691
    Likes Received:
    422
    Trophy Points:
    83
    If you've used it on another machine and the pen works fine, then why do you think you need a replacement pen?

    Are there any issues with your device when pairing the pen?
     
  7. WAR

    WAR Member

    Joined:
    May 13, 2014
    Messages:
    47
    Likes Received:
    3
    Trophy Points:
    8
    I didn't use the pen on another machine. I brought another pen to my machine.

    After talking we Microsoft, we deactivated the "new" pen and when we tried to pair the old pen it worked perfectly. Don't know why this made a difference, but everything is great now.
     
  8. Exhile

    Exhile New Member

    Joined:
    Aug 1, 2016
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Vancouver
    My Device:
    SPro4
    The Bluetooth on the SP4 has to be on in order for the pen button to activate OneNote.
     

Share This Page

Search tags for this page
micorsoft tablet sp4 pen not opening one note
,

microsoft tablet sp4 pen wont open one note

,
ms surface book sfc scan corrupt files