Surface Pro 3 touch pad issues

Discussion in 'Microsoft Surface Pro 3' started by bigred62, Mar 15, 2015.

  1. bigred62

    bigred62 New Member

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    I bought a new Surface Pro 3 with a type pad back in June 2014. Sometime in September 2014 the mouse on the type pad stopped working. I did the check connections to the type pad, I tested the type pad by replacing it with one that was known to work. That didn't work. I checked for updates and didn't find anything that wasn't updated. I did refresh it to factory settings and the track pad worked for about 10 seconds. I did all the steps up to sending it back to Microsoft for repair. Are there any file updates or other fixes for this issue?
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    No, at this point send it in for repairs...I say this as you did a reset to factory and still didn't work.
     

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