Surface went to recovery screen and KB will not enter letters

Discussion in 'Microsoft Surface RT' started by joellarocco, Feb 26, 2016.

  1. joellarocco

    joellarocco New Member

    Apr 29, 2015
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    I have a Surface running RT and it rebooted while my daughter was using it. It went to recovery yor PC needs repair. I got the bit locker (all numeric) from the skydrive but when I enter it it says it is wrong. On the recovery screen it shows a Recovery key (alpha numeric) but the KB cover will not let me enter any letters. I hooked up a USB KB and again it only lets me enter numbers. Any suggestions on how to fix this?
    20160226_221122.jpg 20160226_221132.jpg
    Thank you

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