Our organization looked into the RT, but it failed to get any traction. Ultimately we decided on the TPT2's as they have the possibility to replace the laptop completely. The RT was a great thought from a secure standpoint, from a management and support standpoint it was also fantastic. From a reality standpoint it didn't make the cut. NOONE liked them as a useable device, not to mention the Office that comes with it is a Home and Student version and would have required painful license upgrades. Our Apps Architect loves his RT while I jumped at the chance to trade mine in for the Pro. I just don't see the place it holds in the market other than it has the Home and Student Office included, which should not by any means be discounted. That's not that smart from a sales standpoint though, as every RT sale means one more copy of Office they wont sell.
The RT would be excellent in the $299 and $349 price points. At $500 its just not worth the money, even with the H&S Office. The mail client is better with the recent patches, but still feels boring and blah-esque. the Tegra3 is ok but its what, 3 years old now? 2.8 years?
Again, I am not sure I would agree with this assessment. In my opinion (which is all that this is), there are a couple of points that need to be pondered.
First, the RT is the perfect vehicle for the Office 365 service (which, incidentally, ties in directly to the stated MS strategy of being a services and devices company going forward). This obviates the need for MS Office Home and Student. I suspect Office H&S was included in the first generation of RT machines because MS has not yet fully prepared the idea of Office 365 either to the market or, I suspect, to themselves (especially in terms of back-end services). I think they will have this sorted out within the next 24 months. I also think MS - being a truly global company with products that are used in countries which may not be able to provide 24/7 online capabilities - having a locally based software (Office H&S in this case) is necessary.
Second, if you stop to think about it, the RT is a machine that responds to what I would refer to the "law of averages".
By this I mean simply this: MS must have figured out that most people use only a small percentage of the full capabilities of their computers. RT is targeting that segment of the market. I think MS has made an informed decision that if they take care of the basic use-scenarios (which includes Office), the remaining gaps would be covered by Apps from the Store. Now, admittedly, that has not yet worked out from our perspective given our expectations based on our familiarity with the Stores of Apple and Android. But, that situation, I think is and will improve in favour of MS (yes, I also wish it would be faster).
As a minor - but no less important point - which I mentioned earlier, we need to factor in what Blue brings to the table. Your justified complaints about apps like the Mail app would most likely be fixed. Who knows, some additional capabilities may also be added. As you may have noticed, since its release the RT has benefited from some system-level updates which has made it much better (which I take to mean that there has been some kind of software-based optimization at the chip level). I expect to see some more of such improvements.
Of course, it is true that the Tegra stands to be replaced in the next edition of the RT, but then that was to be expected. I think it is too early to call the RT a failure and to predict its imminent withdrawal from the market by MS.