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Bluetooth problems


New Member
Hi, I got the Surface 2 this week and set up the Bluetooth with my husbands mobile. I followed all that we had to do connecting with the passcodes. My hubby sent me a picture and a song and both said failed on his phone and my Surface 2 was changing status saying one minute 'connected' then saying 'not connected' the next. I was able to send a song which he received. We're banging our heads as to where we are going wrong... Anyone had the same issues as me.
I am having problems too with blue tooth, always have to pair because cand connect again once I disconnect the device.