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Can't reinstall Windows 10`

Nick Gura

New Member

I have a friend that asked me to fix his Pro 3 to get it up and running again. I'm not sure how he got it to this point, but every time I try to install Windows 10, it starts the install process but about a minute into the install it comes up with Error code 0x800701B1. I have tried to reset the tablet and looked for recovery images and I couldn't find anything that would help. I kept reading online to find some kind of solution, but unfortunately I'm not too sure what to do next. When choosing a partition to load the install file, I can see the system and the recovery partitions there, but in trying to repair the install on the device, it says that it can't find anything files to work with. Would trying to format the entire drive be an option since I can't get to anything anyways? It won't even allow me to format or delete any other partition during the install.

Any help would be appreciated.