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Creator's Update Issues (and resolutions)

bobcpa

New Member
Those of you who have not updated yet with the new Creator's update, I'll save you some grief....

  • If you have been using Windows Hello to log in, when I updated with the Creator's update, it basically broke Windows Hello. Brought my surface book into the office for my IT person to look at. After several possible solutions, we found the solution that worked. Some of you probably know this, but we discovered that the Windows Hello image is directly associated with your PIN #. For whatever reason, the update broke that association. I merely deleted my PIN and created a new PIN (I used the same PIN #). This solved the issue and I am now able to use Windows Hello like before.
  • Prior to the update, I had been having problems with Edge (haven't we all?). My problems were that I would get "webpage not responding" error messages almost all of the time. So much so that I started using Chrome instead of Edge. After the Creators update, those errors have disappeared.
 
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