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Internet Explorer 11 issue

judydehne

New Member
I have had my new Microsoft Surface 2 for about 3 weeks. So much to learn. The last couple of days I have noticed that when I open Facebook I get an error message saying: For a better experience on Facebook switch to our basic site or update your browser. I have tried switching to the basic site. I have the same problem. I know I can't switch to another browser. Any suggestions on how to fix this issue.
 

jnjroach

Administrator
Staff member
Sounds like you have some updates to do, this was an issue that was fixed with a Firmware Update. Run Windows Update from the desktop control panel and install all of the available updates (it is possible your machine has a pending reboot from updates already installed).
 

jnjroach

Administrator
Staff member
Are you behind a proxy? The only other time I saw this I was in a Hotel in NYC that was using a 3rd party proxy service for the hotel. You don't have any optional or important updates left to install?
 
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