The stand is supposed to act like that...Mine is loose too. When open under 20°-25° the kickstand closes by itself. No resistance. It is not a major issue, but I went to bestbuy and showed them. Their SP3 on displays didnt have the same problem. The four of them had enough resistance under 20-25°.
The guy ordered an exchange model from Microsoft.
You should do the same.
It is going to have some degree of flex - it's a very thin piece of magnesium. If it's not closing by itself, and holds its position, I would say it's working as intended.Yup. I have this too. It males it feel and sound so cheap and tacky. I spoke to an ms support rep the day I got it and was just given a story of "oh, the one I have had for a month doesn't do this, it will most likely just stiffen out over time" not a chance. It seems it is return or nothing. Ive kept mone for the time being as returning it would be of a great inconvenience to me.
@Remim: what you have is a different issue to this one. This is about the kickstand being perfectly firm, lots of friction, but at any position you set it, there is a degree of movement. You can flick the kickstand up and down and it rattles like a cheap toy, but once you set it down it is firm.
By your statement you are clearly speaking on something you have not experienced. This is not flex. This is complete free play. It is not the magnesium, it is the hinge. If you have experienced this issue, you will know that it is not as it was intended. I was told just that by Microsoft themselves if you still don't accept this.It is going to have some degree of flex - it's a very thin piece of magnesium. If it's not closing by itself, and holds its position, I would say it's working as intended.
I have a video on YouTube somewhere or other simply displaying the free play, not the audibility of it. But Microsoft rep saw the video and said his one certainly didn't act like this, but maybe it will work itself in over time. Not the case. I know its obviously defective, as is the metal coated tape that has peeled away from the joint of the kickstand causing it to bow in the middle and stick out form the back of the device. I cannot upload a new video, as am stuck on a barely functional community hotspot.try taking a video of this, as I'm not disputing what your saying is not true, but what I find hard to believe is that it's so loud that it drowns out the TV!! your stand is obviously defective and I suggest replacing it..