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no battery detected!!

beman39

New Member
great not even 6 months owning my Surface I'm starting to get this no battery detected, does anyone know why this is happening? it seems I get this when my Surface freezes for some unknown reason and then when I reboot I got the no battery...it's happened twice now, it's starting to worry me now! :cry:

40iu.png
 
I'm not sure if the issue I had is the same as yours but even one plugged in my battery was showing 0% availability and not charging. I turned off my Bluetooth mouse and immediately everything was fine.
 
I don't know about the surface pro, but when that symbol showed on my hp slate, it meant that the battery was dead.
 
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