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No confirmation from Microsoft Store


New Member
I bought a Microsoft Surface pro in the morning from the Canadian Microsoft Website and went through the whole process. The last page said that I will be notified on a status, but I haven't received any email from Microsoft confirming my order.

What gives? What has been the experience of others who ordered through Microsoft Store?


Well-Known Member
I'd be contacting their customer support after 24 hours if no confirmation email was received.


New Member
I ordered from the U.S. MS online store late Friday night. Got a confirmation of the whole order within 30min. of the order on Friday. Got a tracking number for the Pro this afternoon. Waiting for the other tracking for Office 2013, keyboard and screen skin.


New Member
I ordered from the Canadian store early Sat. morning, and got the confirmation quickly. Shipping notice came some hours after that.


New Member
I am in two minds. I placed the order on Microsoft Canada for 128GB Feb 9th and the site stated that a confirmation will be sent soon. However, I have not received any mails yet. Now I don't want to risk missing the next batch, and want to buy it from wherever it is available from. But I am also perplexed what if Microsoft Canada confirmation is still in the database and they charge my credit card automatically.