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Solved Preorder confirmation


New Member
Hello Surface friends!

I preordered my first Surface Pro 2 256 GB from UK yesterday, order finished successfully and the last page said they are processing the order and will let me know soon. Sadl I didn't receive any confirmation mail yet and the order is not even listed under my Order history in my MS online store account.

Is that normal, or should I call to make sure everything is allright?

Thank you very much!


Active Member
My experience with Microsoft's Online Store was pretty bad. I pre-ordered the same model in the US when it was announced, and it never shipped. Ended up canceling the order and walking into the local store and buying one.

But, you said you pre-ordered it... is it not already available in the UK? It may just be that it hasn't shipped yet if its available and they are processing the order.