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Solved Problem with touch screen

OP
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pude

New Member
I had a very similar problem (SP3 I7, Win10) , where a band along the right side of the screen stopped responding to finger touch, but did respond to the pen. This non-response even included the Windows start button. The problem seemed intermittent, then became full time over the past month or so. I can't associate it with a particular update.

But I did find a fix! There is a YouTube video documenting this issue:
In the comments, the OP points to a related Reddit discussion, which leads to the Sony site:
Sony eSupport - SVF15N190X - Drivers & Software

Here you will find a utility, along with detailed instructions, that somehow recalibrates the screen. Running this restored my screen to normal. Probably worth a try before doing a system reset or returning the unit.

Will it work on Win 10? It says "
Operating System:
Windows® 8.1 64-bit"
 

wangoang

New Member
Thank you much! I was about to reset my computer after going through all the useless steps recommended by Microsoft. You saved me a lot of time. You should go and work for them! (SP3 i7 256GB Windows 10).
 

drawboy

New Member
registered to confirm that this still works on sp3 win1o, creators update, this was a great find.
The middle of the screen of my surface pro 3 was non responsive, worked with pen, but not with touch.
(This should help with keywords)
 
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