problem

  1. D

    Weird camera shutter noise on start up and shutdown

    I recently purchased a Surface Go and am enjoying it so far except for one minor detail. Every time I start it or turn it off it makes a clicking noise that sounds a bit like a camera shutter (I am not paranoid about anyone taking pictures of me, I just find the sound annoying). It also makes...
  2. J

    Surface Book/i5/256gb/dGPU Video editing issues

    Hey there, I got a question regarding the video editing abilities of the Surface Book (1st) and your help would be much appreciated. I wanted to edit a little video (1080p, 60 fps, captured on iPhone) for some friends of mine, which means that i unfortunately don't own any video editing...
  3. minar

    Problems after 14 months - screen, shut down during standby

    Hi, i own a Surface Pro 4 (i5 and 8gb of ram version) since march 2016. I use it as a student and as a developer, and i'm pretty satisfied with this product, at least i was. Some days ago i received the creators update. My Surface runs Windows and Ubuntu (i need it for work) but probably this...
  4. C

    Problem with surface pen

    Can anyone tell how to fix a problem when pen is writing with gap missing some parts of line, like in screenshot below? Already reconnected pen, also checked battery and button, everything is correct besides gaps.
  5. Mili

    afterimage and overheating

    The biggest problem I'm having with my SP4 is that the screen sometimes flickers. It doesn't turn off, it just varies is brightness very quickly. It also holds on to an after image, usually when gaming, making it difficult to see what's actually happening on screen. If I take screenshots with...
  6. C

    SP4 Fan Params ?

    Hi all, while gaming, the SP4 is going warm. But the problem is that the fan does not activate itself, and the SP4 shuts down to cool down. I tried to find the fan's parameters and looked for related topics on the internet, without success. Does somebody know about this ? Thanks in advance...
  7. C

    WI-FI problem with SP4

    Hi, yesterday I was handed the Surface Pro 4 i5 256gb 8gb (version: eu), but since the first start I had the first problem, the Wi-fi did not work well, the connection with wi-fi was slow and it continued to drop the connection, was not a problem of my modem/router or my connection, indeed my...
  8. P

    Solved Problem with touch screen

    I have a Surface Pro 3 (i7 256gb). I've had it for about 1,5 month now without any problems (I'm running Win 10). Yesterday I noticed, as I was about to enter an adress in IE that the touch screen didn't respond. At first I tought that IE stopped working, but as I was clicking around with my...
  9. E

    Myriad of Surface Book Issues - Some sleep related

    My Surface Book is getting on my last nerve. Here's a few issues: 1.Sometimes when waking from sleep the entire keyboard and trackpad is non-responsive. I have to remove the clipboard portion and reseat it, then the keyboard is usable again. When waking from sleep the desktop seems to have...
  10. J

    WIFI drops when connecting to external display

    I've been having intermittent issues with the WIFI connection. As of today, it appears to be permanent however... as soon as I plug the minidp -> hdmi adapter into the mini dp port (i.e. connect an external monitor) the WIFI disconnects and I can't re-establish a connection. If I unplug the...
  11. B

    Internet Explorer page goes blank

    After using IE for a while, suddenly the page starts flashing blank and soon goes blank completely.The only temporary solution I could find was closing all the tabs and opening a new window. However, this is happening more frequently. What could be the reason for this? I have a Surface Pro 3

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