Well, I ordered my Surface this past Monday online, it was shipped the next day and was delievered yesterday.
Yesterday by UPS, at 4:54pm. Supposedly left at my front door. I tracked the package at 5:30pm and noticed it said it was left at my front door, I was home all afternoon and didn't hear a door bell or knock on the door (my dog usually goes A-wall when anyone comes up to our door).
I called UPS immediately, and they were no help, I even drove to the main UPS hub and they couldn't help either. They all just said I had to call Microsoft for them to initiate the "trace".
I was pretty miffed, as really not even 30 mins to 1hr after the driver supposedly dropped off my package they couldn't contact the driver to ask them to follow up or confirm the drop off.
So I was extremely bummed.. I then called Microsoft to let them know what happened. They person I talked to was very accomodating and really helped calm me down, he said that MS will take of me and to not worry.
UPS called me this morning to confirm that the driver would go back to the place she dropped it off at and confirm where it was left.
I hope it was just delivered to the wrong address and it hasn't been opened.
I feel like it makes no sense for the UPS driver to just drop my package off at my front door without even knocking or ringing the door bell first before just plopping it down.
Do you guys know if my Surface can been tracked down with its physical ip address if its connected to the internet?
Yesterday by UPS, at 4:54pm. Supposedly left at my front door. I tracked the package at 5:30pm and noticed it said it was left at my front door, I was home all afternoon and didn't hear a door bell or knock on the door (my dog usually goes A-wall when anyone comes up to our door).
I called UPS immediately, and they were no help, I even drove to the main UPS hub and they couldn't help either. They all just said I had to call Microsoft for them to initiate the "trace".
I was pretty miffed, as really not even 30 mins to 1hr after the driver supposedly dropped off my package they couldn't contact the driver to ask them to follow up or confirm the drop off.
So I was extremely bummed.. I then called Microsoft to let them know what happened. They person I talked to was very accomodating and really helped calm me down, he said that MS will take of me and to not worry.
UPS called me this morning to confirm that the driver would go back to the place she dropped it off at and confirm where it was left.
I hope it was just delivered to the wrong address and it hasn't been opened.
I feel like it makes no sense for the UPS driver to just drop my package off at my front door without even knocking or ringing the door bell first before just plopping it down.
Do you guys know if my Surface can been tracked down with its physical ip address if its connected to the internet?