Adding to the story. When I went to buy my new Surface Book it was 150.00 off. I had the 1899.00 model so I got the 2 year support plan. They offered me the Surface Dock instead of the 150 off which i took the 150 off. Then they offered me a choice of one of 3 bags and Office 365 for year for 50.00 which i declined. But I took the water damaged Surface Book with me. The tech was able to separate the clipboard from the base with a paperclip. He looked at it and said there is no evidence of water damage and said I should create a case with MS support. I went online and created and they sent a Fedex shipping label. I received and notice last Friday it had been inspected and a replacement will be processed. Well I just got the the notice that it has arrived at the local FEDEX office. My girlfriend has offered to buy it.