In regards to my previous posting about my SP4, warranty, Microsoft Support, and it failing at slightly less than a year old. I won't be buying anything Microsoft puts out again. I won't go into my licensing for MS - I will however definately never buy a Surface Pro or anything Microsoft has to sell again. I mean seriously. TWO GRAND is what I dropped on this thing and it fails at less than a year? Then MS Support jumps all over the fact that its 11 days beyond the warranty. Thankfully the German warranty laws cover that, but were I not living / bought my SP4 in Germany - I would have been outta luck completely. Who knows what the cost would have been then. I mean come the heck on MicroSoft -11 days? The telephone support technician was truly gleeful when she announced in broken English that my warranty had expired. Why would any company, after someone has spent 2 grand on a machine, do anything BUT replace it? I could see if it had scratches, dents, cracked screen, obvious damage - Nope, not one ding, honestly I never dropped it, or handled it roughly.
I just can't get past the happy tone in which the MS Tech rubbed this in my face, and I am not even exaggerating on this folks. Granted this is someone sitting on a phone, handling these calls all day. I would assume that many of these calls are not "friendly" in nature, and once in awhile when you get an opportunity to drop a doo-doo bomb on a user - I am sure it's nice. But WOW - OK - Rant over.