Surface book screen issue

[GANTOBURY]

Hi,

I've had my surface book for just over a week now and I have noticed a somewhat minor yet worrying issue.

Sometimes when the screen is attached to the keyboard the whole screen goes black for a half second then comes back on. When it comes back on it makes the little chime that indicates it's attached leading me to believe it's somehow automatically detaching and re-attaching itself. Has anyone had an issue like this because I've searched the Internet and can't find anything?

Thanks.

 

[Wayne Orwig]

You aren't seeing any notifications?

 

[GANTOBURY]

When it comes back on the little green box on the bottom right comes up satin screen now attached.

 

[Orlbuckeye]

Well I bet you have the dGPU model and the black for a second is related to the dGPU. I've had it happen to me once or twice in 6 months.

 

[OS2B]

happens to me back and forward I really don't like that.
taking it back!

 

[sharpuser]

Your blade connectors of the hinge are likely dirty, or out of spec, causing intermittent detaching.

 

[Wayne Orwig]

I had the happen once in the year I have owned it. A mild contact cleaner to the contacts in the blade appears to have cured it.