My first Surface laptop was bought in Austin, Tx at Fry's Electronics and had this issue. The Microsoft store in Tysons, Va. swapped it out no questions asked and handed me a sealed new one. Got it home to West Virginia same exact issue. I kinda gave up and didn't think about for a week. Today was at Best Buy in Winchester, Va. demo unit at the store same issue. Hard if not impossible to see the difference under the stores' fluorescent lights but if you light up the keyboard and cup over the keys it is clear it has the same issue. Anyone else seeing this?