I have Surface Pro (2017) plus the Surface Dock with two external monitors connected to the dock via DisplayPort. Before updating Windows to the Fall Creators Update it would boot up just fine, with all three displays having Windows desktops displayed in proper resolution and orientation.
Since updating to Fall Creators Update, I can't boot with the dock and monitors connected. It leaves a blank screen on the SP itself and apparently no signal is sent to the monitors as they automatically go into sleep mode. They only option is to force the Surface Pro to shutdown by holding the power button for 10 seconds.
I can get the system to boot with the dock connected as long as there's nothing plugged into its DisplayPorts.
I can get the system to appear properly (all three monitors working) by waiting until the SP boots and *then* connecting the dock, but it's an inelegant "solution" and it's super irritating in that it worked before the Fall Creators Update.
As a part of troubleshooting I discovered there was a new BIOS for the dock and I updated accordingly. Didn't make any difference with this issue.
Anybody else had this happen, or even better, found a solution?
Since updating to Fall Creators Update, I can't boot with the dock and monitors connected. It leaves a blank screen on the SP itself and apparently no signal is sent to the monitors as they automatically go into sleep mode. They only option is to force the Surface Pro to shutdown by holding the power button for 10 seconds.
I can get the system to boot with the dock connected as long as there's nothing plugged into its DisplayPorts.
I can get the system to appear properly (all three monitors working) by waiting until the SP boots and *then* connecting the dock, but it's an inelegant "solution" and it's super irritating in that it worked before the Fall Creators Update.
As a part of troubleshooting I discovered there was a new BIOS for the dock and I updated accordingly. Didn't make any difference with this issue.
Anybody else had this happen, or even better, found a solution?